Create a Kasapay account
Install the app, sign up with your phone number and secure your account from day one.
Updated 2026-08-30
What you need
- An Android phone or iPhone with the Kasapay app (Play Store / App Store).
- An active mobile number: it becomes your Kasapay identifier and receives your security codes.
- An email address (recommended) for account recovery.
Sign-up steps
- Open the app and tap Create account.
- Enter your phone number. A verification code (OTP) is sent by SMS or WhatsApp.
- Type the code, then complete your profile (first name, last name, date of birth).
- Choose a strong password: at least 8 characters with upper and lower case, digits and a symbol.
- Set your 4-digit operational PIN. It confirms every money operation — never share it.
After signing up
Your wallet is created with a USD account and a CDF account. To deposit, send or withdraw beyond the basic amounts, verify your identity: see Verify your identity (KYC).
Kasapay will never ask for your password, PIN or an OTP code by phone or message.
Still need help?
Message Kasapay support on WhatsApp — from the phone number registered on your account.